Norfolk City Council approves new 911 system - KTIV News 4 Sioux City IA: News, Weather and Sports

Norfolk City Council approves new 911 system

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By Christy Batien, Internet Director - bio | email
NORFOLK, Neb. (KTIV/US92) -

A Siouxland police department is getting a major upgrade to its 911 system. Monday night the Norfolk, Nebraska City Council approved a contract of about $197,000 to purchase a new 911 call-taking system. Police officials told the Council Monday night that they've needed to upgrade from the current system for a while now, as the company that makes the system no longer manufactures replacement parts for it.

They've said that's made it difficult to keep the current system 100 percent functional and necessitated the change. The new system is one that's familiar to the area.

Police officials say the call-taking system is used by Knox and Cedar Counties. Did police officials say what kind of upgrades are in the new system? They said the new 911 system will utilize more modern technology. They added the system will even have texting and video capabilities.

Police officials have had a chance to see how other departments use the technology and say they're looking forward to upgrading the system here.

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