App allows patients to request prescriptions refills on smartpho - KTIV News 4 Sioux City IA: News, Weather and Sports

App allows patients to request prescriptions refills on smartphones

Patients can request prescription refills through a new app and website. Patients can request prescription refills through a new app and website.

If you take multiple medications, it can be hard to remember when you need a refill or when it's time to get a new prescription, but a new tool can help.    

Instead of calling the Dunes Family Pharmacy for a refill request, patients now have another option, an app called Refill Rx.    

"It's something new and a different way to order your prescriptions without having to pick up the phone," says Theresa Orlando, pharmacist and owner of Dunes Family Pharmacy.

The pharmacy rolled out the new app about a month ago, and so far, it's been a hit with her patients.

"People are really liking it," says Orlando. "It's the latest technology.  It's something new, different, exciting and very easy and convenient."    

You can download the free app to your Android and iPhone.

"All you have to do is put in your prescription number and hit send," says Orlando.  

The pharmacy instantly receives your information.

You can also scan the bar code on the bottle.  Your refill request shows up in the pharmacy's system and will be ready for you to pick up.

If you don't have a smartphone, you can go online to

"It shows your profile of all the medications you have and if they have refills," says Orlando.  "Then you can also pick which prescriptions you need refilled."

If you have a question about your medication, you can also send a message to the pharmacist.

"We can respond with a text message or a phone call to answer your question," says Orlando.

And these two digital tools are right at your fingertips.

"We have a lot of people who prefer this way," says Orlando.  "We are happy to use phone calls or what other method you are used to, but for people who prefer using their technology this is a great way."

Once you create a profile on the website, all of your information stays private.  No one else will be able to use your prescription information or a request a refill.

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